Around here, the word “quality” isn’t just a word. It is the core value that drives us. Our Quality Control and Quality Assurance departments constantly monitor our products and functionality.
Our strict quality control includes detailed processes. Teams focus on market studies, daily updates and examination of current production. We take time to review new and previous projects, do follow ups and make technical back ups. We also provide provide technical assistance for supplied projects. You can be assured that we have the controls in place that ensure that our high level of quality is always upheld.
We are not satisfied unless you are delighted. Our dedicated customer service and account management team follow up with you after sales. This is to ensure that our ceramics are exceeding your expectations for quality and durability.
At Claytan, we do what we say we are going to do. You can expect consistent high quality and product supply. We match this with continuous innovation and flexible production lead time. Our care for your business is evident in the relationships we build with you.
A high quality ceramic product manufacturing process is complex, sophisticated, and requires a great deal of variable management.
Customer delight is a priority for us. If you have any issues with the quality of our products, we respond and inspect the issue as soon as possible. If there is ever a manufacturing defect, we will replace the item immediately.
Unlike some global businesses, we are easy to contact and connect with. At Claytan, getting back to our invaluable clients in a timely manner is, has been and will always be a priority.
Did you know that every type of clay and mineral has its own unique physical, chemical, and mineralogical properties?
The same type of material taken from different locations can have different characteristics. Mining depth, and environmental conditions can also produce differences.
We use more than 40 different types of clays and minerals from around the world to create our unique formulas. By using so many different types, we minimize the effect of property variance. This allows us to consistently produce products with supreme quality.